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house care is part of hoflore foundation

Coming Soon: April 25, 26

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Monday - Saturday from 9 AM to 11 PM (EST). Sunday from 10 AM to 9 PM (EST).

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Beyond Luxury Care

We believe that true luxury must also be felt in the way a house serves its clients. Hoflore challenges an industry where customer care is too often distant, transactional, or overlooked, by treating every interaction as an extension of the brand’s deeper values and refinement.

Grounded in our philosophy of Grace and Grit, our client experience is designed to feel attentive, personal, and deeply considered. Through live chat support and thoughtful communication, Hoflore offers a Beyond Luxury experience—one where care is not an afterthought, but an essential part of how we honor every client

got any qusetions?

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Yes, we offer worldwide shipping. HOFLORE is a global brand, and we’re proud to share our story and craftsmanship across continents. Shipping costs and delivery times vary by location and will be calculated at checkout.

Absolutely. Every HOFLORE bag is produced in small, intentional batches. We believe in emotional design over mass production, ensuring each piece carries purpose, not just prestige.

Because our handbags are made in limited runs and crafted with care, we currently offer returns or exchanges only for items that arrive damaged or incorrect. Please contact us within 7 days of delivery, and we’ll make it right.

We’re here to help. You can reach out via the contact form below or email us directly at support@hoflore.com. We aim to respond to all inquiries within 48 hours.

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Sign up with your email to receive $20 off your first order, along with exclusive access to new releases, special offers, and stories from the Hoflore New York studio.

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